General 

When will my order be shipped?

Orders typically ship between 1-3 days of order. You will receive a tracking number to your email.

I didn't get a tracking number or confirmation email

Please check your promotions, social and spam folders. All tracking details are sent by our shipment company to your email. If you still cannot locate the email, please contact us at info@glowshot.com.

When will my order arrive?

Most orders arrive between 3-7 business days.

Can I submit a return?

Please refer to our returns policy to see if your order is eligible. 

What if I want to change or cancel my order?

Generally once an order has been placed, it can't be changed or canceled. However, please still contact us at info@glowshot.com as early as possible.